The Equality Advisory and Support Service Helpline advises and assists individuals on issues relating to equality and human rights across England, Scotland and Wales. They can also accept referrals from organisations which, due to capacity or funding issues, are unable to provide 'in depth help and support' to local users of their services. If you feel you have been discriminated against due to your age, sex, sexual orientation, being transgender, race, religion/belief, marital status or disability, you can contact EASS for advice and support.
EASS is an accessible and inclusive service which means they are able to support a wide variety of different languages and provide advice to Deaf members of society through their partnership with the Royal Association for Deaf People.
Due to their partnership with VoiceAbility they are able to secure the help and support of trained advocates who can provide one to one support for individuals with a learning difficulty or disability.
They are able to support an individual to resolve their issue using alternative informal dispute resolution, as opposed to issuing a claim in the county court or the employment tribunal, where appropriate. In some instances they may write to a service provider on behalf of a client in order to initiate a resolution.
The EASS helpline does not provide legal advice – for more information on this please refer to our Legal Advice policy.
FREEPOST Equality Advisory Support Service, FPN6521
Equality and Human Rights Commission
Mon-Fri 9am-7pm and Sat 10am-2pm (closed Sun and bank holidays)
Who is it for:
Anyone who needs advice and support about discrimination and human rights
Support a wide range of different languages
Textphone number: 0808 800 0084; advocacy available for people with learning difficulties/disabilities
How to apply:
Get in contact via the details above