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Out-of-Hours Urgent Mental Health Advice Line

Note: the Urgent Out-of-Hours Advice Line service has been incorporated into the new CNWL Single Point of Access (SPA) service, which is available 24 hours a day, every day of the year.

The SPA service provides advice, support and signposting to people living in Milton Keynes and the London boroughs of Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster. If you already use CNWL services, this number is also on Crisis Card given to you by your care coordinator or named lead professional.

The number for this service is 0800 0234 650.

If this is the first time you need help for a mental health crisis

If you, or a friend or relative are experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your general practitoner (GP). Your GP is your family doctor, the doctor you would normally see if you are ill or concerned about any aspect of your health. They will be able to refer you to the most appropriate mental health service in your area.

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.


Umbrella org:
Central North West London NHS Foundation Trust
Area serviced:
The London boroughs of Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster as well as Milton Keynes
0800 0234 650
Opening times:
24 hours/day 365 days of the year
How to apply:
Phone 0800 0234 650
Last updated: