Print Correction Save

Shelter

Shelter helps millions of people every year struggling with bad housing or homelessness, as well as campaigning to prevent it in the first place.

They have a national helpline, which is open 8am-8pm weekdays, 8am-5pm weekends, 365 days a year. Their housing experts will advise you, no matter what your housing situation.

There are also two London-specific helplines. The Shelter London Advice Service is available at the following times:

Monday 09:00 - 12:30 & 14:30 - 18:00
Tuesday 09:00 - 12:30 & 14:30 - 18:00
Wednesday Closed
Thursday 09:00 -12:30 & 14:30 - 18:00
Friday 09:00 -12:30 & 14:30 - 18:00
Saturday 10:00 - 12:00
Sunday Closed

Shelter Legal Services London provides legal advice and court representation in housing cases. It is available 9am-5pm on weekdays.

Address:
88 Old Street, London, EC1V 9HU
Umbrella org:
Shelter
Area serviced:
Nationwide
Telephone:
National Helpline: 0808 800 4444 / London Advice: 020 3733 1422 / London Legal Advice: 020 3811 1683
Opening times:
See above
Who is it for:
Anyone looking for support regarding homelessness and housing
Languages:
Language Line available for London services
Charges:
Calls to the national helpline are free from landlines and main mobile networks
How to apply:
Phone one of the numbers above
Sector:
Voluntary
Last updated:
11/03/2019