Shelter helps millions of people every year struggling with bad housing or homelessness, as well as campaigning to prevent it in the first place.
They have a national helpline, which is open 8am-8pm weekdays, 8am-5pm weekends, 365 days a year. Their housing experts will advise you, no matter what your housing situation.
There are also two London-specific helplines. The Shelter London Advice Service is available at the following times:
Monday 09:00 - 12:30 & 14:30 - 18:00
Tuesday 09:00 - 12:30 & 14:30 - 18:00
Thursday 09:00 -12:30 & 14:30 - 18:00
Friday 09:00 -12:30 & 14:30 - 18:00
Saturday 10:00 - 12:00
Shelter Legal Services London provides legal advice and court representation in housing cases. It is available 9am-5pm on weekdays.
88 Old Street, London, EC1V 9HU
National Helpline: 0808 800 4444 / London Advice: 020 3733 1422 / London Legal Advice: 020 3811 1683
Who is it for:
Anyone looking for support regarding homelessness and housing
Language Line available for London services
Calls to the national helpline are free from landlines and main mobile networks
How to apply:
Phone one of the numbers above